Four rounds. One clean rating.
Every removal goes through Google's own reporting process. We do the legwork: finding which reviews qualify, writing a request that cites the right policy, and following up when the first flag doesn't land.
Send your listing
Fill out the request form with your Google Business Profile and the reviews that worry you.
We audit
We read every review against Google's content policies and reply with what we found and a quote.
We file & escalate
We submit removal requests for each qualifying review and appeal decisions that come back wrong.
Report back
You get a plain summary of what came down, what's still pending, and what stayed up.
What we go after
We target reviews that break Google's rules, which is why our requests hold up.
Reviews we take down
- Fake reviews and spam, including bot or bulk posts
- Reviews from people who were never your customer
- Attacks posted by competitors or former employees
- Harassment, hate speech, threats or profanity
- Reviews about a different business or off-topic rants
- Reviews that expose someone's private information
- Paid, incentivized or review-swap content
How we fight
We will
- Tell you up front what we found
- Use Google's official reporting and appeal channels
- Keep your listing details confidential
We won't
- Post fake reviews or buy reviews for you
- Contact, pressure or pay reviewers
- Promise a removal Google hasn't approved
Questions
How long does a removal take?
Google sets the timeline, and it varies by case. Some requests resolve quickly, others need an appeal. We keep you updated as each one moves.
Do you need access to my Google account?
We'll explain exactly what access a case needs before we start, and you can revoke it whenever you want. We never ask for your password.
How much does it cost?
It depends on how many reviews qualify and how hard each one is. After the audit you get a written quote before any work starts.
Is this allowed?
Yes. Reporting reviews that break Google's policies is a process Google provides to every business owner. We work inside that process and never contact reviewers.
Are you affiliated with Google?
No. Punch Media is an independent service and is not affiliated with, endorsed by, or sponsored by Google LLC.